Employment Opportunities

Assistant Director
Student Success Center
Date Posted:
Closing Date:
Open Until filled


The Student Success Center Assistant Director will serve as the Program Coordinator for the Tutorial and Supplemental Instruction components as well as the Young Diplomats Summer Residential program. Preparing statistical reports and data in support of retention and outreach are also key functions. The Assistant Director will also serve as an Academic Advisor whose responsibility is being a student advocate by providing academic support services to students within one of the seven (7) schools at Hampton University (e.g.  School of…Business, Nursing, Engineering and Technology, Science, Liberal Arts and Education, Journalism and Communication, and Pharmacy).  These responsibilities include assessing and analyzing each student prior to their arrival on campus, providing students an individual academic prescription, registering students for support services such as free tutoring, coaching students for a smooth transition to college, and continually monitoring students’ performance and progress.  The Assistant Director will work closely with the Director in leading and empowering the staff to serve all students in a spirit of excellence.

Duties and Responsibilities

  • Serves as program coordinator for the SSCT Tutoring Program - advertises positions, creates flyers
  • Interviews and selects tutors & supervisors; submits employment contracts, facilitates training, responsible for statistical reports
  • Coordinates the Supplemental Instruction component of the Department - works closely with the Math Department for reporting data, completes employment contract paperwork
  • Access, organize, and maintain academic information for every student within your respective School before they arrive on campus

  • Serves as liaison to Freshman Studies and first year students

  • Executes outreach activities and develops retention efforts

  • Serves as Academic Advisor

  • Perform an assessment and analysis of each student before they arrive on campus

  • Provide an academic prescription by completing an Individual Academic Plan for Success Form  (IPASS) for each student

  • Coach students for a smooth transition into Hampton by providing necessary resources (e.g. free tutoring, career advisement, disability services, etc.)

  • Monitor student progress to ensure the student is adhering to the recommended prescription - their Individual Academic Plan for Success (I-PASS).

  • Schedule continuous advisement sessions for a minimum of 10 sessions within the academic school year

  • Document advisement sessions and student progress in the Blumen Database System.

  • Serve as a liaison between your School officials, the Student Success Center director, and students

  • Become knowledgeable of the different majors offered through your School and their respective curriculums

  • Become knowledgeable of University policies and procedures, academic requirements, campus resources, student life, and support services

  • Advise students with mid-term deficiency within your respective School

  • Advise academic probation students within your respective School

  • Cultivate relationships with the different departments/resources available within the campus community.

  • Encourage the personal motivation and work ethic necessary for optimal student achievement

  • Assess personal, social or emotional issues which may hinder academic success and make referrals to appropriate professionals as required 

  • Plan, coordinate, and implement presentations/workshops for your respective School focused on study skills and student empowerment

  • Compose reports as required

  • Implement outreach efforts as needed

  • Attend meetings as well as facilitate meetings as needed

  • Serves as Program Coordinator of the YDP summer residential program with special emphasis on managing the Student Counselors & their responsibilities

  • Perform other duties as assigned by the Director




  • Must possess good Interpersonal/human relations skills (friendly, open, and approachable)

  • Must demonstrate initiative and possess the ability to complete projects from idea to implementation

  • Must be organized and possess the ability to multi-task

  • Must possess good presentation skills

  • Sensitivity to the needs of a diverse student population, including minority and international students

  • Ability to encourage and empower students to make their own decisions

  • Ability to operate a personal computer and various software packages


A master’s degree in counseling or a related field is preferred.  A bachelor’s degree may be considered, if adequate experience can be demonstrated. 

How to Apply

Please submit a cover letter, resume, and a completed Application for Educational Support Staff Employment either in person, via email at HROffice@hamptonu.edu, or fax to (757) 727-5969:

Office of Human Resources

Hampton University

Hampton, VA 23668

**No phone calls

**Incomplete applications will not be considered

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