Employment Opportunities

Position:
Network Administrator
Department:
Center for Information Technology/ ATM
Date Posted:
11/03/2020
Closing Date:
Open Until filled

Description

The Network Administrator provides technical support for the enterprise-wide network at Hampton University and its various schools and departments. Also, this role is responsible for supporting the team to build and maintain the infrastructure supporting wireless communications systems. Additional responsivities will include maintenance of computer networks, hardware, software, and other related systems, performing disaster recovery operations, protecting data, software, and hardware from attacks, and replacing faulty network hardware components when necessary.

Hampton University is seeking and developing a professional familiar with the Windows operating systems platforms, Cisco and Aruba wireless networking. As such, the successful candidate will need to have a strong understanding of network infrastructure and network hardware. You will also need to be able to implement, administer, and troubleshoot network devices, including WAPs, firewalls, routers, switches, and controllers. Qualified candidates will have an in-depth knowledge of application transport and network infrastructure protocols. As a member of the networking operations team, the successful candidate will provide backup support for other Networking team members as necessary.

*This is a grant-funded, temporary position.

Duties and Responsibilities

  • Support University Network Engineers
  • Support administering computer networks and related computing environments including systems software, applications software, hardware, and configurations
  • Assist with performing disaster recovery operations when required
  • Coordinate, plan, and implement network security measures that protect data, software, and hardware with senior team members
  • Perform troubleshooting and diagnosing activities to resolve hardware, software, and other network and system problems
  • Replace faulty network hardware components when required
  • Assist with monitoring of network performance to determine needed adjustments
  • Support network users about solving existing system problems
  • Coordinating computer network access and use
  • Perform other duties as assigned to meet the department’s technology needs

Requirements

  • Must possess excellent communication skills and the ability to prioritize and handle multiple, concurrent projects, and deliverables
  • Must be able to work well both independently and/or within a team environment
  • Experience with working in an education environment is a plus
  • Experience working with customers to collect and understand technical requirements, answer technical questions and gather project feedback

Qualifications

  • Preferred background and experiences:
    • Formal training/education – BS Degree in a related field
    • Microsoft server certifications and Wireless network certifications
    • One year or more of current experience working a technical support department
    • Knowledge of VPN, PDAs, and other similar technologies
    • Experience with a Site survey, site installation and configuration of 802.11a, b, g, and n equipment
  • Highly desired background and skills:
    • Understanding of wired networks, to include building blocks, and equipment (router, switch, and VPN) configuration
    • Knowledge of wiring clo sets, CAT 5, 5e and 6, crimps, and wiring standards
    • Excellent Technical writing skills with demonstrated experience producing reports
    • Comprehensive knowledge of the Internet, HTTP, SMTP, POP, IMAP, and related protocols. Required
    • Working knowledge of applications including Visio, Aruba, Cisco IOS, Campus Manager, 8e6 Security Technologies, and Linux

How to Apply

Please submit a cover letter, resume, and a completed Application for Educational Support Staff Employment either via email at HROffice@hamptonu.edu or fax to (757) 727-5969:

Office of Human Resources

Hampton University

Hampton, VA 23668

**No phone calls

**Incomplete applications will not be considered

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