Employment Opportunities

Student Success Center
Date Posted:
Closing Date:
Open Until filled


The Director of the Student Success Center is responsible for developing and coordinating retention efforts for the university. The Director will assess and develop retention plans for the university and provide recurrent data and updates to university leadership. The Director is responsible for all aspects of the Student Success Center, which includes undergraduate advisement, retention and persistence programming; coordinating the SSC Tutorial Program and the Young Diplomats Summer Program. The Director will serve on the Academic Leadership Team and the Student Development Leadership team. The Director is responsible for realizing the objectives and goals of the Student Success Center by providing direct services to students and implementing academic success initiatives through strategic coordination and planning.        

Duties and Responsibilities

  • Lead retention efforts and manage the operations in the Student Success Center

  • Collaborate with School Deans, the Office of Admissions, and other relevant departments to analyze enrollment and other pertinent data to develop retention and persistence strategies  

  • Maintain a database  

  • Assess the current retention plan, identify and implement retention strategies to increase the University retention rate to 85%

  • Provide advisement to students utilizing the College Student Inventory

  • Plan, implement, and coordinate training sessions and workshops for faculty and staff members

  • Increase retention and graduation rates to 85%

  • Serve as a key liaison between the Student Success Center and academic departments

  • Coordinate Faculty Development/Advisor program  

  • All other duties as assigned by Vice President for Administrative Services


  • Minimum qualifications include a Master’s degree in a related discipline with a minimum of five years of demonstrated expertise and success with increasing retention and graduation rates.

  • Must demonstrate exceptional organizational and managerial skills.

  • The successful candidate must be proficient at oral and written communications with strong interpersonal and critical thinking skills and have the ability to handle competing priorities.

  • The candidate should be proficient in Microsoft Office applications and have experience with database applications.

How to Apply

Please submit a cover letter, resume, and a completed Application for Educational Support Staff Employment either via email at HROffice@hamptonu.edu or fax to (757) 727-5969:

Office of Human Resources

Hampton University

Hampton, VA 23668

**No phone calls

**Incomplete applications will not be considered

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