Employment Opportunities

Position:
IT Analyst/ Programmer
Department:
ATM/ Center for Information Technology
Date Posted:
11/07/2017
Closing Date:
Open Until filled

Description

Hampton University is looking for an experienced, IT Analyst to design, implement, maintain, and support Hampton University’s campus area network (CAN) and to help grow the university’s network infrastructure. The qualified candidate will be a senior member of a network engineering team that is responsible for maintaining and supporting scalable, maintainable, highly available network architectures that meet university objectives and Service Level Agreements (SLAs).

Duties and Responsibilities

Configure, install, and support various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)

• Direct and perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations

• Monitor performance and ensure system availability and reliability

• Analyze system resource utilization, trending, and capacity planning

• Provide Level 2/3 support and troubleshooting to resolve issues

• Perform and adhere to established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure 

Implement security tools, policies, and procedures in conjunction with the university’s security team

Requirements

Associates’ degree in Computer Science, Engineering, and Mathematics or a related discipline, or equivalent work experience or targeted technical training

• 4+ years of technical operations experience a plus

• CCNA or higher (CCIE and/or CISSP highly valued)

• CompTIA Security+ desired

• Knowledge of Linux, Windows and macOS (OS X) operating systems a plus

Qualifications

Significant experience with maintaining and supporting a campus network infrastructure

• Fluency with Cisco wireless, network switches, routers, and firewalls

• Proficient knowledge of protocol analyzers (e.g. Wireshark)

• Ability to solve complex problems by successive decomposition

• Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS)

• Solid understanding of the OSI and TCP/IP models

• Experience with network monitoring applications (PRTG, Solarwinds, etc.)

• Proficiency with Microsoft Office application including Microsoft Visio and Project

How to Apply

Please submit a cover letter, resume, and a completed Application for Educational Support Staff Employment either in person, via email at HROffice@hamptonu.edu, or fax to (757) 727-5969: 

Office of Human Resources

Hampton University

Hampton, VA 23668

 **No phone calls

**Incomplete applications will not be considered

Return to Employment Opportunities List

Forms