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Help Desk

Building Assignments

When you need computing help... The ATM Help Desk functions as the central point of contact for all campus end users. Our mission is to provide expert technical assistance in design, maintenance, and troubleshooting of all hardware and software related issues. The ATM Help Desk strives to be knowledgeable and helpful with all of the computing platforms in use at Hampton University.

Our qualified technical staff is available to perform installations, give technical advice, and to answer technical questions for all faculty, staff, and students. The Help Desk will respond to all e-mails or phone messages within 24 hours. Students requiring upgrades and repairs must bring their system to the ATM by appointment. Students may schedule appointments by emailing helpdesk@hamptonu.edu. The ATM Service Center is located in the Harvey Library.

 

Support & Contact Info:
Help Desk: (757) 728-6931

helpdesk@hamptonu.edu

Help Desk Hours:
Monday-Friday: 8:00am - 5:00pm

ATM Hours:
Monday-Thursday: 8:30am - 8:45pm
Fridays: 8:30am - 4:45pm
Saturdays 9:00am - 4:45pm
Sundays 3:00pm - 8:45pm
Center For Information Technology, Harvey Library, Hampton University, Hampton, VA 23668