| When
you need computing help... The ATM Help Desk functions as the central
point of contact for all campus end users. Our mission is to provide
expert technical assistance in design, maintenance, and troubleshooting
of all hardware and software related issues. The ATM Help Desk strives
to be knowledgeable and helpful with all of the computing platforms
in use at Hampton University.
Our
qualified technical staff is available to perform installations,
give technical advice, and to answer technical questions for
all faculty, staff, and students. The Help Desk will respond
to all e-mails or phone messages within 24 hours. Students requiring
upgrades and repairs must bring their system to the ATM by appointment.
Students may schedule appointments by emailing helpdesk@hamptonu.edu.
The ATM Service Center is located in the Harvey Library.
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