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Faculty E-mail Accounts
Building Assignments
Procedures for Requesting an E-mail Account

All requests should come from Department Heads or Deans. Please provide the following information with each request:

1. Faculty/Staff member’s first and last name typed out and the department.

2. The request can be sent via interoffice memo, or an e-mail sent to helpdesk@hamptonu.edu .

3. Once the ATM Help Desk has received the request, it is then routed to our e-mail administrator. When the e-mail account is created, a representative from the Help Desk will notify the department heads, via e-mail, that the account has been set up.

 
***All e-mail requests should be directed to the Hampton University's Help Desk . An e-mail account will be created within 24 hours of the request. ***

Issues  
Users need to explain in detail the error in which they are experiencing. Severe issues will have an approximate 48-hr response time.

Passwords

If you forget your password please call into the helpdesk at ext. 6931. Password issues will be resolved by 10 am that business day. All calls after 10 am will be resolved the next business day. There will be informative postings on the university web page to help in utilizing the Hampton University e-mail accounts. Faculty & Staff have a maximum storage space of 20 Mb.

Manually Backing up E-mail

Need to learn how to backup up your E-mail? (Click Here)

Space Saver Tips

Need to learn how to delete journal entries or turn your Microsoft Journal off? (Click Here)

 

Support & Contact Info:
Help Desk: (757) 728-6931
helpdesk@hamptonu.edu

Help Desk Hours:
Monday-Friday: 8:00am - 5:00pm

 ATM Hours:
Monday-Thursday: 8:30am - 8:45pm
Fridays: 8:30am - 4:45pm
Saturdays 9:00am - 4:45pm
Sundays 3:00pm - 8:45pm
Center For Information Technology, Harvey Library, Hampton University, Hampton, VA 23668