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IT Planning Guide 06 -09
Planning Questions 2007- 09
1. What is our backup strategy? Is it documented? Chris In House July 15th

a. Are we on complete SAN backup?

b. Should we treat all data the same as we implement our back-up ?

i. Is email the same as enterprise data?

ii. Can email go to tape?

c. What is the projected cost?

d. Should we offer shared folders?


     
2. What is our business continuity strategy? Deb Consultant July 15th

a. Are we mirroring our systems?

b. Can we provide HOT site backup for departments?

c. How long would it take to reestablish our environment?

d. Should we involve our auditors?

e. Should we develop a disaster recovery drill for the campus?

f. Should be have a HOT site for our main campus operations?

Where should it be located?
On campus?
Off campus?

 

  On server document  
3. How do we investigate infractions to our security system? Deb Consultant Oct.1

a. Should we develop a forensic team established (4 at GWU)

b. Do we have the software installed to help us monitor these activities?

c. Is our security management and investigation program defined?

d. Should be have a formalize process? If so what should it be?

e. What are the legal issues?

f. What are the parameters for termination?

 

     
4. What is our desk-top strategy? Barbara Task Force  

a. What is the impact of thin client technology for administrative operations?

b. Are SunRays installed?

c. How should we deploy to other users?

d. How do we determine who should have what?

e. What is our entry level hardware and system support?

f. Where is the letter on Windows 98?

 

     
5. What is the hardware ERP strategy?  Deb  Mgmt  June 1st

 a. Upgrade of ERP server - what is the cost?

b. Do we build a business continuity fail safe in daily operations?

 

     
6. How do we archive email given our policy for retention?  Chris  In House  Sept. 1st

 a. How do we define a year?

 

     
7. How would you organize to handle operating systems?  Chris  Task Force  Jan. 07

a. What are the levels of support?

b. How do you build a service oriented group?

c. How do they become a sounding board for the research community?

 

     
8. How would you organize to handle middleware systems?  Chris  Task Force  Jan. 07

a. What are the levels of support?

b. What applications do we call middleware?

c. What role does hardware play?

d. Who controls rogue servers?

e. What are the personnel needs?

f. Should the help desk be define to include (software) desktop/rogue server applications?

 

     
9. What is the cost and operational benefits to move Blackboard in-house?  Teresa  Mgmt  April 15th
       
10. What is the plan for upgrade to Pirate Power's upgrade? Universal  Chris  DONE  Sept. 1st
       
11. What is our network strategy for the residence halls? Best Practice  Barbara    Sept. 1st

a. What is the cost of implementation?

b. Define the application priority.

c. What is lost by giving wireless access?

 

     
12. Are we ready to request that freshmen have a tablet computer?  Teresa  Delete  
       
13. Should we have a general strategic planning session with other departments? What should the structure be?  Deb    Jan. 07
       
14. How do we get to imaging strategy?  Teresa     Jan.07
       
15. How should we instruct our students on  Teresa/Barbara    June 1st
       
16. What does our eLearning strategy include?  Teresa/Walt  Task Force  Sept. 1st

a. Should we have more classes?

b. Should we have more degree offerings?

c. What roles does video conferencing play?

d. What should the connection between main campus and other campuses be? Va Beach? Ronoake? Airport?

 

     
17. How do we automate our paper flow on campus? Teresa   Jan. 07

a. Triplets for students?

b. Room reservations?

c. Calendar mgmt?

d. SCT's workflow?

 

     
18. What should our ebrand be? Teresa Consultant Nov. 01

a. Home page?

b. Employees on the web?

 

     

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