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Services > Circulation& Reserves > Ask-A-Librarian > Reference Services > Additional Services > Interlibrary Loan > Illiad >Library Instruction >Interlibrary Loan
Interlibrary Loan Department: (757) 727-5186
- Who May Request An ILL?
- How do I create an account?
- What Should I Do Before Before Submitting A Request?
- How Do I Request An Interlibrary Loan?
- How Will I Know My Interlibrary Loan Is Ready For Pick Up?
- Where Do I Pick Up My Interlibrary Loan?
- What Does It Mean If My Interlibrary Loan Request Is Cancelled ?
- How Long Does It Take To Recieve An Interlibrary Loan?
- How Long Can I Keep My Items?
- How Do I Renew My Interlibrary Loan Items?
- What Types Of Materials Are Available By Interlibrary Loan ?
- How Many Requests Can I Make At One Time?
- Is It Free ?
- Are There Late Fees ?
- WHO MAY REQUEST AN ILL?
Only currently enrolled students, faculty, and staff of Hampton University may use Harvey Library’s ILL service. Patrons who are not affiliated with Hampton University may contact a public library to place an ILL request. Students enrolled in other Colleges and Universities should request ILL service from their Institutions. Pre-college students are not eligible for Interlibrary Loan privileges.
- HOW DO I CREATE
AN ACCOUNT?
Before creating an account, you must be currently registered with Circulation at Harvey Library. Contact 727-5372. To create your account, log on Harvely Library's web page. Select ILLIAD and then "First Time user - Sign up now " and follow the instructions. When you are on the registration form, enter your profile information. When done, click the Submit button. You should receive a confirmation that your account has been set up. The following categories must be as follows:
STUDENTS – You must use your Hampton University PIPELINE EMAIL ADDRESS when you request an Interlibrary Loan. EXAMPLE: joe.student@pipeline.hamponu.edu
- FACULTY AND STAFF – Please use your Hampton
University EMAIL ADDRESS when you request an Interlibrary
Loan. EXAMPLE: doctor.doe@hamptonu.edu
- WHAT SHOULD I DO BEFORE
SUBMITTING A REQUEST
Harvey Library will not accept requests for items, except through the patron's ILLiad account. Before submitting a request, do the following: Check with HU Webcat, the Harvey Library Online Catalog, to make sure Harvey Library does not own the item. Check the Databases link or the Ejournal Finder from the Harvey Library Webpage to make sure there is not an electronic version available for the article you want. Finally after ensuring that we do not possess the item in our Library, you may make a request for an Interlibrary Loan.
- HOW DO I REQUEST
AN INTERLIBRARY LOAN?
Harvey Library uses the ILLIAD system for Interlibrary Loan. You must first have created an account with ILLiad (See "How to create an Account" above). To place a request, go to Harvey Library’s Webpage and click on the ILLiad link. Login with your Username and Password. On the Request form, follow the instructions and then hit the submit button. You should receive a confirmation that the request has been submitted successfully and you would be given a Transaction Number (TN).
- NOTE: Provide a complete and accurate citation. You are encouraged to contact the Reference Department for help verifying citations at (757) 727-5186 or (757) 727-5379.
- INTERLIBRARY LOAN THROUGH RESEARCH DATABASES: Most Research Databases allow you to submit Interlibrary Requests directly through the "Article Linker". Contact a Reference Librarian for more information at (757) 727-5379.
- HOW WILL I KNOW MY INTERLIBRARY
LOAN IS READY FOR PICK UP?
You will receive an email in your Pipeline email (students) or in your Hampton University Outlook Email (faculty and staff), or a telephone call to let you know your material is ready to pick up.
- WHERE DO I PICK UP MY
INTERLIBRARY LOAN?
Pick up books at the Circulation Desk on the 1st floor of the Harvey Library. Most articles will be sent electronically and can be retrieved by going to your ILLIAD account and clicking on the link that says View/Download Electronically Recieved Articles. Occasionally articles copies may have to be picked up at the Circulation Desk.
- WHAT DOES IT MEAN IF
MY INTERLIBRARY LOAN REQUEST IS CANCELLED ?
Your request may be cancelled for the following reasons: - Incorrect citation.
- Materials that are available through the Harvey Library online databases.
- Materials owned by the Harvey Library.
- Your Library Account with the Circulation Department is blocked because of fees or fines.
- Other reasons - the reason will be given in the email notice you receive about the cancellation.
- HOW LONG DOES IT TAKE
TO RECEIVE AN INTERLIBRARY LOAN?
The length of time varies. Books arrive from 1 - 4 weeks after request. Journal articles may arrive within 48 hours under optimal circumstances, but may take as long as 1-2 weeks. This is dependent upon factors such as whether the sending library mails the articles in print or sends them electronically.
- HOW LONG CAN I KEEP MY
BOOKS?
Generally, you will have at least 2-4 weeks. Often a library in Virginia will let you keep the item for 6-8 weeks. The due date is on the sticker on the cover of the book.
- HOW DO I RENEW MY INTERLIBRARY
LOAN ITEMS?
The lending library determines when the items are due. If you need to renew, go to the ILLiad link on the Harvey Library Webpage. Open your ILLiad account. Scroll down to “View/Renew Checked Out Items” This will bring up a list of items you have checked out. Request your renewals. NOTE: Some libraries will not renew materials. You need to request renewals at least 4 days before the due date on your ILL items.
- WHAT TYPES OF MATERIALS ARE AVAILABLE BY INTERLIBRARY LOAN ? Books, journal articles, chapters from books, theses/dissertations, patents and other non-print materials. Items that are owned by Harvey Library but declared lost or missing. Some materials may not be available by ILL, such asMaterials owned by Harvey Library, unless missing or lost. Reference books Whole issues/volumes of journals Rare, fragile, and special collection books Maps/atlases. Doctoral Thesis are very unlikely to be available.
- HOW MANY REQUESTS CAN I MAKE AT ONE TIME? You can request up to TEN ITEMS PER WEEK. Also, you can only have TEN books out at one time.
- IS IT FREE ? Most Interlibrary loans are free, however some libraries charge Harvey Library a fee for Interlibrary Loan. Harvey Library will not request materials that have fees without asking your permission first. You will be responsible for paying the fee.
- ARE THERE LATE FEES
? Harvey Library’s borrowing privileges with other libraries
are affected when our patrons do not return materials to us in a responsible
manner. In order to ensure that the University remains in good standing,
the following measures will be taken when one of our patrons does
not return materials that we borrowed from other libraries:
- You are liable for any overdue, lost, or damaged item. The amount of that liability is determined by the lending library. In accordance with National ILL guidelines, the lending institution may impose additional fees to cover the administrative costs of replacing these items.
- We will communicate directly with the student, faculty, or staff member who borrowed the materials. If this effort to retrieve the ILL materials is not successful, a written letter will be sent to the office of the Dean of Men or Dean of Women or in the case of faculty and staff, the Department Chair or Unit Head.
- Non-paid fees are passed on to the Business Office and placed on the Student Account. A block is placed at the Library on borrowing privileges.
Updated 5/1/08 PW